Terms and Conditions


Definitions


In these conditions the following terms shall have the following meaning:

  • "The Company" refers to Glint.
  • "Customer" means the customer of the company.
  • "Contract" means any contract for the sale of goods by The Company to the Customer.

Payment


Payment is taken at the time of placing an order. Goods will not be supplied without full payment. Goods shall be delivered by a carrier of The Company's choosing but the Company will attempt to comply with the Customer's selection. Carriage will be at cost to the Customer and forms part of the invoice.

We use Sage Pay to collect/process transaction information – a detailed explanation of which can be found by reading Sagepay’s Security Policy.

The following methods of payment are accepted:

  • Mastercard
  • Visa
  • Visa Debit
  • Visa Electron

Claims


Claims arising from damage delay or partial loss of the goods in transit must be made in writing to The Company within seven working days of delivery. The Company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by The Company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to The Company for examination. Liability If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, The Company shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value. If the Customer establishes that any of the goods are defective The Company shall, at its option replace them with similar goods or allow the Customer credit for their invoice value. In no circumstances shall the liability of The Company to the Customer under this condition exceed the invoice value of the goods.

 

Order Cancellation

Glint reserves the right to cancel orders at any time

Returns


Under the United Kingdom's Distance Selling Regulations, the customer has the right to cancel their order up to 14 days after order receipt date, as long as the items are in their original condition. For full details of our returns procedures please see the Delivery and Returns section of our website.